When it comes to the IT Infrastructure Technology design, planning, implementing, managing or support, Genesis is your trusted partner in providing top notch integrated systems, solutions and operational recommendations to exceed your mission objectives.
Technology Design & Planning
In-depth ICT Architectural design and planning is mandatory for any project to be successfully signed-off. We work with our expert system architects to develop solutions for cost-effective and future-proof realization of our client’s organization’s goals keeping ROI in mind.
Genesis brings more than 25 years of project management expertise across multiple ICT platforms to work every day. We deploy the optimum level of expertise and skill to deliver the highest quality by tracking performance, analysing problems and improving efficiency. Experience and the ability to manage deliverables are the key factors in our proven track record of adherence to program and cost in delivering projects on-time.
System Integration and Project Execution
Customers use the various services of Genesis and benefit from our expertise in consulting, project management, service and commissioning in all areas of ICT Infrastructure, security & Networking and we are ready to serve you with tailored offerings using our broad network of proven worldwide technology partners.
Maintenance & Support Services
We offer comprehensive programs to provide our customers up to 100% availability of their technology environments and provide an array of hardware / software maintenance support services. On-call and Annual Contracts are undertaken by Genesis for several of its customers for a variety of after sales services and technology uptime management. Based on ITIL V3 framework, our Project Managers work with your ICT Team to establish specific practice and service metrics to ensure that all aspects of Configuration & Help-Desk.