IT Service Management Agreement

IT Service Management Agreement

We provide high quality IT Management Services to our clients that includes

  • 24/7 Data-Center Monitoring& Support- Server, Storage, Data Backup, IT Security& Network Protection.
  • 24/7 End user workstation Monitoring & Support- Laptops, Desktops, Printers, Windows Update Services, Security Patch Management.
  • Malicious Email, Virus Detection & Removal.
  • Monthly System Health Reports- Restore Audits.
  • Multi-Vendor Support- Understand & supports heterogeneous IT environments.

We at Genesis is proud to state that 95% of the calls are closed without escalation. We provide multi-lingual support for 24 / 7 / 365.

Expert Services

Our team include experts of IT Infrastructure architects, techno commercial consultants, engineers and support staff each...
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